PRIVACY POLICY 

Last Updated: Jan 2025 At TQLA, we are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with Australian law. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website and purchase our products. 1. COLLECTION OF PERSONAL INFORMATION 1.1. We collect personal information that is necessary for processing orders, providing customer service, and complying with Australian laws regarding alcohol sales. This information includes: - Full name - Date of birth (for age verification) - Contact details (email, phone number, delivery address) - Payment information - Order history and preferences 1.2. We collect information through: - Direct interactions (e.g., when you place an order or contact us) 2. USE OF PERSONAL INFORMATION 2.1. We use your personal information for the following purposes: - Processing and fulfilling orders - Verifying your age in compliance with liquor licensing laws - Providing customer support and responding to inquiries - Sending transactional emails, order updates, and promotional offers (if opted-in) - Complying with legal and regulatory obligations 2.2. We do not sell or rent your personal information to third parties. 3. DISCLOSURE OF PERSONAL INFORMATION 3.1. Your personal information may be disclosed to third parties in the following circumstances: - To payment processors and financial institutions for payment transactions - To delivery service providers to ensure order fulfilment - To regulatory authorities when required by law 3.2. We take reasonable steps to ensure that any third parties we engage comply with Australian privacy laws. 4. STORAGE AND SECURITY 4.1. We take appropriate measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. 4.2. Payment transactions are encrypted using secure payment gateways to prevent unauthorised access. 4.3. Personal data is retained only as long as necessary for our business operations and legal compliance. 5. ACCESS AND CORRECTION 5.1. You have the right to access and request corrections to your personal information. 5.2. To request access or updates to your data, please contact us via the details below. 6. MARKETING COMMUNICATIONS 6.1. By opting into our marketing emails, you consent to receive promotional content from TQLA. 6.2. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails. 7. AGE VERIFICATION 7.1. As a retailer of alcohol, we are legally required to verify that customers are over 18 years old before completing a sale. 7.2. We may request identification at the point of sale and delivery to ensure compliance with Australian liquor laws. 8. CHANGES TO THIS PRIVACY POLICY 8.1. We may update this Privacy Policy from time to time. The latest version will always be available on our website. 8.2. We encourage users to review this page periodically for any changes. 9. CONTACT INFORMATION For any questions or concerns regarding your privacy, please contact us at: - Email: info@tqladrinks.com.au - Phone: 0408 548 630 By using our website and purchasing from TQLA, you acknowledge and agree to this Privacy Policy.